Overview

At RobotLab, we are dedicated to bringing cutting-edge technology directly to your hands — fast, secure, and reliable. Operating from our global logistics hub in Singapore, we collaborate with trusted international carriers to ensure safe and timely delivery worldwide.

Processing Time

Order Verification Once your order is placed and the shipping fee is paid, our team will confirm your details and arrange processing.

Dispatch Please allow 3–5 business days for us to prepare, quality-check, and dispatch your order. Once shipped, you’ll receive a tracking number via email.

Estimated Delivery Time

• Global Standard Shipping: 10–14 business days after dispatch.

Note: Delivery time may vary depending on customs clearance and local conditions.

Shipping Fees & Payment Options (Important)

To ensure efficient logistics and authentic orders, RobotLab offers two purchasing modes:

Option 1: Product Testing Program (Free Trial)

Join our Free Trial Program:

• Pay only the shipping fee at checkout (to cover international logistics).
• Receive the product for a 1-month trial.
• Share your feedback after 1 month — and keep it for FREE!

Option 2: 7-Day Risk-Free Trial (Standard Purchase)

• Pay the shipping fee first to confirm your order.
• Upon delivery, pay the product cost directly to the courier (Cash on Delivery).
• You may return the product within 7 days for any reason, no questions asked.

Customs & Duties

Unless otherwise stated, customers are responsible for any import duties or taxes levied by their local customs authority. These are typically collected by the courier at delivery.